Refund Policy

At Wonder4PlayHub, we aim to provide an imaginative and fair experience for all players. This Refund Policy outlines the criteria and process for requesting a refund for any eligible purchases.

1. Eligibility for Refunds

• 🔒 Unauthorized Transactions – If your account was used without your permission.
• ⚙️ Technical Failures – If content fails to download, activate, or function properly.
• 🔁 Duplicate Payments – If you are charged multiple times for the same purchase.
• 📉 Inaccessible Services – If content becomes completely unavailable due to platform issues.

Refunds will not be granted for:

• Change of mind or creative dissatisfaction.
• Used or consumed downloadable content.
• Violations of our Terms or abuse of refund systems.

2. How to Request a Refund

1. Step 1 – Contact Us: Email support@wonder4playhub.com within 7 days of the purchase date.
2. Step 2 – Submit Details: Include your order number, user ID, and a brief description of the issue.
3. Step 3 – Review: Our team will investigate and respond within 5–7 business days.
4. Step 4 – Resolution: If approved, refunds will be issued within 7–14 business days to the original payment method.

3. Timing

• Bank Cards: 5–10 business days.
• Wallets/Other Methods: May vary by provider.

4. Experimental & Creative Content

Wonder4PlayHub specializes in unique, creative formats. Refunds are available only for unaccessed content that meets the criteria listed above. Most assets, templates, and modules are considered final sale once downloaded or used.

5. Subscriptions

If subscription options are introduced, cancellation will be possible before renewal. Refunds for mid-cycle cancellation will not be processed unless caused by technical disruptions.

6. Policy Changes

This refund policy may be revised in response to feedback, features, or legal updates. Changes will be posted here with the effective date.